A knowledge base that stays up to date — automatically
Opastin replaces fragmented manuals. AI keeps instructions current and finds answers in seconds.
Complaints are handled within 5 business days. Log the case in the system, send the customer an acknowledgment, and provide a solution within the agreed timeframe.
Sources
Complaint handling instructions
Complaints
Customer communication guidelines
Communication
See how Opastin works
In 45 seconds — how AI keeps your team's knowledge up to date automatically.
The end of traditional manuals
The same problem repeats across teams — information is scattered and doesn't stay current. Opastin solves it.
Old way
- Manuals in Word and PDF files, scattered on network drives
- Outdated information left lying around — no one updates all versions
- A new employee has to search for instructions in ten different places
- No information on whether the instruction is still valid or already expired
- Conflicting instructions cause errors in customer service
Opastin
- All instructions in one place, always up to date
- AI updates relevant instructions automatically
- New employee finds everything in one search field
- AI summary explains immediately what the instruction is about
- Conflict check (Pro) detects problems before they occur
Everything you need
Opastin is built for different teams — from onboarding materials to daily searches for product information or customer service instructions.
AI summaries automatically
Every instruction gets an AI-generated summary and key points. The user finds the most important information at a glance.
AI search with natural language
Ask a question in natural language — the AI searches all documents and shows the sources. No more unnecessary browsing.
Bulk correction with one command
Did the operating model change? Write the correction instruction once, and the AI updates all relevant instructions automatically.
Conflict check
Opastin automatically detects if a new instruction contradicts old ones — before it causes confusion.
Conversational correction
Improve existing instructions through dialogue. Tell the AI what you would like to change, and it suggests a refined version — you approve or guide further.
AI-powered PDF import
Upload old instructions in PDF format. The AI breaks them down into individual instructions, categorizes them, and saves them automatically.
Guides with images
Import PDF guides with screenshots, and Opastin keeps the images in the right place. Ask a question and AI answers, showing a relevant guide image when needed — such as the form containing the field you asked about.
Available on Pro and Enterprise plans. Up to 40 raster images from the first 100 pages of a PDF. Vector drawings are not included. Images and image descriptions are not shown on public pages.
Website import
Enter a website address — the AI fetches the site's content and automatically breaks it down into separate instruction documents. Ready in a few minutes.
Google Drive, OneDrive, and SharePoint import
Import the organization's instructions from Google Drive, Microsoft OneDrive, or SharePoint. Opastin organizes the files into ready-to-search instructions.
Document merging
Merge multiple separate instruction documents into one clear whole using AI — without manual copying.
Version history
All changes are saved automatically. See what was changed, when, and who changed it — and restore an old version if necessary.
Clear pricing without surprises
Start for free and scale as needed. All plans include full core features.
All paid plans include a 30-day free trial
Publish public product page
Publish current and future instruction articles for the product without requiring login. On the public product page, customers can browse instructions and search for answers. The service is ordered separately for each product.
€99
/ product / month (VAT 0 %)
All prices exclude value-added tax (VAT 0%).
Interested in Opastin?
Tell us about your needs and we will get in touch. You can also start for free immediately without contacting us.